Terms & Conditions
Last updated: 16 December 2025
These Terms & Conditions ("Terms") govern your use of the website digitalroi.io (the "Website") and the services provided by Digimonk Marketing Pvt Ltd, operating as Digital ROI ("we", "us", "our").
By accessing our Website or engaging with our services, you agree to these Terms. If you do not agree, please discontinue use of the Website and services.
1. About Digital ROI
Digital ROI is a digital and performance marketing agency providing services including performance advertising, lead generation, website optimization, CRM automation, analytics, and marketing consulting.
2. Use of the Website
- You must use the Website for lawful purposes only
- You must not attempt unauthorized access or disrupt Website functionality
- You must not misuse content, branding, or intellectual property
- You must not submit false, misleading, or harmful information
3. Enquiries & Communication
By submitting an enquiry or form on our Website:
- You confirm the accuracy of provided information
- You consent to being contacted via email, phone, or WhatsApp
- You understand that submitting a form does not guarantee service engagement
4. Services & Engagement
All services are governed by written proposals, agreements, or contracts that define scope, pricing, timelines, and deliverables. Services commence only after written confirmation.
Marketing results depend on multiple external factors and no specific outcome is guaranteed.
5. Payments & Fees
- Fees are communicated in advance through proposals
- Payments must be made as per agreed timelines
- Delayed payments may result in service suspension
- Fees are non-refundable unless stated otherwise in writing
6. Intellectual Property
All Website content, branding, designs, and materials are the intellectual property of Digital ROI unless otherwise stated. Unauthorized use is prohibited.
7. Third-Party Platforms
Our services may involve third-party platforms such as Google, Meta, LinkedIn, and CRM or analytics tools. We are not responsible for their policies, outages, or changes.
8. Disclaimer
We do not guarantee specific leads, revenue, ROI, or business outcomes. Marketing performance depends on budgets, competition, market conditions, and client inputs.
9. Limitation of Liability
To the maximum extent permitted by law, Digital ROI shall not be liable for indirect, incidental, or consequential damages. Our liability is limited to fees paid during the applicable service period.
10. Termination
We reserve the right to suspend or terminate access to the Website or services for violation of these Terms or contractual agreements.
11. Privacy
Use of this Website is also governed by our Privacy Policy.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.
13. Contact Information
Digimonk Marketing Pvt Ltd – Digital ROI
Address: Suman Ankur, 5th Floor, S.No-82, Plot No. 52, Near Orchid School, Sahyadri Farms, Baner, Pune 411045
Email: sales@digitalroi.io / hi@digitalroi.io
Phone: +91 89561-10486 / +91 89561-10489
CIN: U74999PN2018PTC176098
